Leisure FAQs

Do you offer day passes?

We don’t offer day passes here. To use our facilities, you will need to be a member, a hotel guest or on a spa day package. We offer lots of different spa experiences which can be found here Spa Days in Birmingham, Sutton Coldfield | Moor Hall Hotel & Spa

Do you offer a free trial?

We don’t offer a free trial to use the facilities however we can offer you a detailed tour of the club with one of our dedicated fitness instructors who can provide you with all the information you need to make the decision to join our club.

How do I book classes?

Members – Once you have signed up as a member you will be given a username and password that can be used to log in to book classes on our website. Class bookings are open from 7am and they can be booked 7 days in advance.

Hotel guests – Hotel guests are able to book onto any classes during their stay. Please contact the Leisure Club directly with the class you would like, the date and the number of guests and they can check the availability to book this in. We recommend booking in advance to secure the class you would like.

What are the opening hours?

We are open from 6:30am-9:30pm on Monday-Saturday and 8am-7:30pm on Sunday.
Children’s hours are 8am-11am and 3pm-7pm every day of the week.

Do I have to book pool slots and how do I do this?

Between the hours of 3pm and 6pm on Friday’s & Saturdays, we do ask for hotel guests to book an hours’ slot to use the facilities as these are our peak times. To do this, please contact the Leisure Club directly with the date, number of guests and the hours slot you would like and we can check our availability to book you in.