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Reviews

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Customer Comment Spa Day Minion Jennings, 29th August 2020

I had a wonderful swim, went in the jacuzzi twice and just had a full body massage and facial superb. Caroline who did my treatments brilliant. Feel very safe here.

Customer Comment Afternoon Tea Bernie Hughes, 27th August 2020

Classic afternoon tea Gift Voucher purchased for our anniversary, what a lovely few hours spent relaxing in a pleasant environment. Very attentive staff, friendly service and definitely good value, would highly recommend a visit. Will be returning for a spa weekend in the near future

Customer Comment Fantastic Service Christina Lavin, 16th August 2020

Fantastic service from members of staff across all of the hotel! Social distancing achieved.

Customer Comment Afternoon Tea Em Williams, 16th August 2018

A very big thank you to Angie and Shay, I don’t normal do reviews but we had and lovely afternoon today even with a 4-month-old baby. Family Afternoon tea for my hen do. We all had a great afternoon thank you for all your help with the food as we had to alter a few. Nice table by the window. Would book again

Customer Comment Great Breakfast Karen Darby, 13th August 2020

Just an all round top quality hotel. Staff friendly and facilities excellent and great breakfast

Customer Comment Lounge Bar & Terrace Stephanie Jayne Geary, 20th July 2020

Me & my Mum dropped in to Moor Hall on the way back from a morning of shopping this afternoon. We ordered food at the bar & decided to sit outside. We were greeted with a lovely welcome from the bar staff. The food & atmosphere where fantastic. The waiter (a young gentleman, we didn’t catch his name- couldn’t do enough for us, and was so very polite). We’ve missed coming to visit over the last few months, we’re so glad you’re now open again. On our way out we booked afternoon tea for next month for my auntie’s birthday. We can’t wait. Thank you again for the best customer service & lovely atmosphere.

Customer Comment Wedding Reception Amanda Burrows, 1 June 2020

We had our wedding reception here in March 2020. We highly recommend this venue, right from the very first meeting the lovely Jo to our big day. We booked the bridal preparation suite for the night before the wedding for myself mom eldest son and bridesmaids, Wow! What a room we had a fabulous stay. We arrived at the hotel the day before the wedding handed all our stuff to our wedding co ordinator who made sure she knew exactly how we wanted everything right down to the very last detail, she was always on hand to reassure and guide us. Many of our guests commented on how perfect and organised everything was. I have a life-threatening allergy and I was fully catered for in every way possible. We had a superb day well beyond everything we hoped for. Moor Hall gave us a stress free wedding including the planning. Our wedding reception was truly magnificent. Thank you!!

Customer Comment Disney Classics Afternoon Tea Michelle J-M, 23rd February 2020

Visited for the first time today for the Disney Afternoon Tea. We didn't know what to expect but we loved the Wings Family interactive entertainment, the food was great and the staff were very attentive. We will visit the hotel again soon and would definitely recommend.

Customer Comment Greatest Showman Afternoon Tea Jane Hazel, 26th January 2020

We attended the greatest showman afternoon tea. The entertainment, food and service was 1st class. The hotel & gardens are very appealing. We would definitely return for future events.

Customer Comment Stay Richard Austin

What an amazing place to stay, service is fantastic, great food choice and cooked to perfection, I would recommend staying here.

Customer Comment Stay Rachel Johnson

We went to Moor Hall for a much needed break and that's what we got. Beautiful grounds, lovely staff and good food and drinks....what more could I ask for!? Definitely going back!

Customer Comment Burns Night Mandy Busby

Went to Burns Night with friends. We all had an amazing evening food was excellent and evening was good fun. Room was really good and so was breakfast would highly recommend.

Customer Comment Snug Judith Underwood

The girls and I have been visiting here for the last 14/15 years pretty much on an evening every 3/4 weeks. We like the 'Snug' if we can get it. Always impeccable service, friendly and great ambience. We go to other places too but we tend to gravitate back here...... great gin menu and I love the watermelon cocktail too. Love the new decorations, great colours.

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