Customer Comments

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Such a beautiful hotel set in a gorgeous surrounding with the golf course all round it. Fantastic view in some of the rounds. Always go for superior or higher rooms. The Country Kitchen is a lovely quaint little breakfast area & on the evening is a carvery and The Oak Room for evening meals is stunning 5* foods
I stayed for one night prior to attending a funeral. I am a nervous traveller but the staff made me feel very much at ease. The bar food was lovely with a good choice . Breakfast was very nice, all good quality products.
World class venue - great venue on many levels. Recommended thoroughly.
Beautiful building and grounds, super friendly and helpful staff, room service food was delicious and my spa treatments were just the ticket. I will be returning thank you for a lovely relaxing stay Moor Hall!
We really enjoyed our short stay, the staff were really friendly and helpful and the hotel was clean, cared for and of high quality. The pool and spa were also of the same high standard. We couldn't fault it - would definitely stay again.
It was my husband's 60th birthday and the hotel really did go out of their way to make it very special for him. Nothing was too much trouble. The staff are very friendly at all times. I would recommend a stay at this hotel and we would definitely be staying back at this hotel.
Had a very enjoyable stay here. The room was well appointed and spacious. Bed was comfy. Setting was beautiful. Staff were extremely friendly and helpful. Bar prices reasonable and an excellent selection of drinks.
Pleasant staff and scrumptious food. Enjoyed my stay. Much appreciated.
We stayed here last night, it was a last minute booking, we were very impressed, Lovely spa, Lovely and clean place too and food and staff were lovely too.
Beautiful place & helpful friendly staff
Lovely hotel friendly staff, great food and very professional treatments most enjoyable
Lovely place lovely food and lovely staff! Definitely recommend! Thank you
This place is amazing.The treatments are amazing.cant wait to come back here, I have never felt so chilled out in my life!
Ideally situated for birthday celebration we were attending in the area. The staff from the moment we arrived where professional & friendly . We took advantage of the spa facilities which included a large pool and jacuzzi. Comfortable rooms and beds in peaceful surroundings overlooking a golf course.
If there was a 10* I would opt for it. Absolutely beautiful hotel. Outside and inside! Rooms, restaurant, bar, spa, everything. What makes it that extra 5* if I could choose it.... is the staff. I've never felt so welcomed even though my kids were being "kids"... the food was excellent! I highly recommend this place for romantic getaways and family getaways and if you want to get married... well ... if I has found this 9years ago I would have got married here.... just saying! Thankyou for a lovely stay with you from the Beasant family.
Absolutely beautiful! The staff could not have been more charming and professional. Our room was large with seperate bathroom, very clean. All the amenities were availible including a lockable safe. Views from our room out to the golf course was really stunning. The Interior of Moor hall has a lovely cosy charm, outdoors the setting and grounds didn't dissapoint either. We also loved the modern gym/spa facilities which included a steam room,sauna, pool, and jacuzzi plus treatment options in a separate part. Our dinner in the Oak room was delicious and tasted very fresh, cooked perectly. I would definitely stay here again, me and my friend Had a fantastic time here This should be rated a 5 star instead of a 4.
We celebrated my mother in laws 90th birthday yesterday. We had a wonderful time in gorgeous surroundings, and the staff were first class, I highly recommend Moor Hall Hotel for any occasion
From the moment we arrived until we left we were impressed by the attentive friendly staff. The hotel is welcoming, clean and the room was perfect. Jamie, Karl, Angie, Jen, Dan, Luke to name a few of the staff were so helpful, professional and friendly, even walking around the beautiful well kept building staff asked if they could help. Food was excellent and value for money. The stay felt very personable but you could see the same attention was given to all visitors. The gardens are beautiful to stroll around and walk off a large enjoyable breakfast. At check in reception staff were just as helpful and even upgraded our room at no extra cost. A most pleasureable experience from start to finish and definately would revisit. Val and Steve, Birmingham
Great place would defiantly come back the service in the restaurant was the best from all the staff, amazing rooms nice and clean , shower good and had a great nights sleep!
I stayed for one night over the weekend and had a great stay. The room was lovely, we had great food, and the staff in particular were excellent - very friendly and helpful. Would recommend and would be happy to stay again!
We went to visit Moor Hall for the 2nd time as we have decided to get married there in December! We are always greeted with politeness and kindness! I would recommend going to Moor Hall to anyone!
It was amazing to say the least, very welcoming- guests seem all local to the area and are very welcoming and down to earth accommodating our needs and making us feel as ease from walking in with no fuss or queues. Spa was perfect, quiet, looked after and soooo relaxing after a gym work out. Overall, we would 100% come back and stay and recommend to friends!
Treated to a spa day here and have to say it was a wonderful experience. Once pampered we headed to the restaurant which serves the most delightful food. Would like to personally thank all the staff for making my day so very special with all the added extras and for making us feel so very welcome, we will most definitely be returning!
Having spent four nights break in the Moor Hall Hotel and Spa to celebrate my birthday I would wish to say a big thank you to all staff, Reception, Country Kitchen, Oak Room, Bar and room care staff. We found you all so friendly, helpful and caring. It was well worth the journey from Scotland. Thank you all so much once again for making our stay so memorable and hope we will visit you all again for another wonderful experience.
Just returned from a wonderful 3 day stay. Absolutely lovely. Staff so friendly and helpful. Food superb...I think we tried every menu including afternoon cocktails. Spa facilities very good and treatments excellent and good price. Definitely intend to come again.
I held a seminar at Moor Hall today and stayed overnight last night for the first time also.
I run many of these events which take me all over the UK, therefore I would say that I am fairly well travelled!
Moor Hall was possibly the best experience that I have had from any venue, from the quality of my room, right through to the meal in your carvery was excellent.
Your events team was the most attentive that I have come across, in particular Gail and Karl today were exceptional.
I wouldn't hesitate to book Moor Hall again and I would congratulate you on achieving such a top quality team.
What a fantastic hotel & experience. My daughter & I stayed at Moor Hall for my daughters 7th birthday as it included 1 day passes to Drayton Manor Park.

The hotel went above & beyond to make our stay special especially for my daughter. The room we had was fabulous could not wish for a better located room, there was complimentary gifts, drinks & even a plate decorated to say happy birthday in chocolate which my daughter loved.

We had a great time in the spa, lovely pool, jacuzzi & sauna that we enjoyed after our day out.

Our evening meal in the county kitchen restaurant was delicious, the hotel decorated our table with the balloons & banners that I supplied, they then brought out the cake that I brought with me & all the staff & chef sang happy birthday.

All in all a fantastic experience, I can't thank everyone at the hotel enough, we will definitely be coming back again
This hotel is a real hidden gem. From the lovely private drive to well kept grounds, I can not fault this hotel.
I've stayed in many hotels and there are many who have more stars that do not compare. The reason being the staff. Put simply, everyone cares. You are welcomed and acknowledged by everyone. From the front of house through to the maintenance team. The food is superb and the rooms are perfect. From standard to delux there's something for everyone. I will definitely be back (with the family and for business). And finally the wi-fi is very fast and easy to use. So I was able to get plenty of work done. Thank you for a wonderful stay.
We returned to Moor Hall last weekend after a 5 year absence. We held our wedding reception there and booked a weekend stay to celebrate our silver anniversary. It was wonderful to find that the sense of 5* luxury had not altered in 25 years. Our room was superb, the décor smart and comfortable, the standard of service throughout the weekend was exemplary and we would not hesitate to recommend this as a venue or just a place for a luxury weekend stay.
A great place for a celebration with a lovely meal in the Oak room. All staff really work hard to make your stay special, with warm, friendly and attentive customer service. Our superior double room was very roomy and clean with a big comfy bed. Definately recommend a stay here. Lovely grounds for a relaxing amble too.
Fantastic, very well kept facilities! I would 100% advise people to come and stay!
Amazing food and service set in delightful luxury settings. Friendly staff always willing to help and provide a truly special experience. This hotel always goes above and beyond for its customers treating them as individuals with polite manners, excellent communication skills and a desire to help.
Once again, we were made very welcome and the service was excellent.
“I have had numerous meetings at Moor Hall and have had a fabulous experience every time. The staff are extremely attentive and go out of their way to ensure that your needs are catered for. The facilities are perfect for my needs and I look forward to continual use of this fantastic venue.”
“I’m not sure if it’s your training, or good recruiting, but besides a lovely hotel, your best assets by far are your staff. I don’t know a single one who isn’t in deserve of praise. No matter what time of day or night, or whatever the issue, they are always friendly, happy and polite. I noticed on Trip Advisor that I’m not the only customer who thinks this way. I think everyone I read commented upon the excellent staff members. My very kindest regards to you and all your staff, and my best wishes for the future.”
“I have just returned from a week long stay in your hotel; myself, my husband and our two small babies, and I wanted to take a moment to thank you for the hospitality which made the stay so special and which was shown to us by your wonderful staff. I‘ve stayed in many hotels but Moor Hall will stand out for all the right reasons as a very memorable and pleasant experience. Our sincere thanks, for all the care you took of us and for treating us like we were the only people in the hotel.
With warm wishes,”
Dining - The Country Kitchen
We had a very nice carvery meal in the Country Kitchen today to celebrate our daughter's 30th birthday. The staff were very attentive and there was a nice choice of starters and desserts. The carvery was plentiful with 3 choices of meat . The restaurant was lovely and comfortable for our family today. I would definitely recommend.
We held our annual summer luncheon at Moor Hall Hotel and what started as a small event for 20 people, soon escalated to a larger event for 72. On the day, the staff were fantastic and looked after all of our needs and the manager ensured that the service provided was first class. The food was excellent and everyone thoroughly enjoyed the event.
A really excellent experience in the Country Kitchen restaurant. A lovely range of freshly prepared starters, mains and desserts. Great choices. Salmon in a white wine sauce, as a special, was light and extremely tasteful. First rate service by Isaac throughout. Attentive and alert without being intrusive
We had a wonderful evening celebrating my birthday in the Country Kitchen.The food was excellent with a very good choice of meats on the carvery and alternative dishes of fish or curry for any of our party that didn't want a carvery. The house wine was also very good. From start to finish the staff couldn't have done more to make the evening special, they received flowers and a cake for us and stored that prior to the event, they were helpful, friendly and good fun on the night, nothing was too much trouble for them.
Would certainly recommend the hotel and restaurant and we will most definetly be returning.
Just wanted to drop you a line to thank you & to let you know how much we all enjoyed the Carvery last Sunday. Every member of staff was attentive, helpful & were a credit to the hotel – particular mention must go to Daniel who really looked after us & made sure we had everything we needed throughout the meal.
Booked back in November for my father in laws 70th birthday. This was our first visit after a recommendation. Service and food were amazing will definitely be returning. Nothing was too was trouble for the staff. A huge thanks to the team working this afternoon. They made a special occasion very memorable with their attention to detail and amazing customer service. Couldn't recommend this restaurant highly enough. Thanks again the Derrington family
We visited the Country Kitchen on 12th February 2016 to celebrate my mother's 81st birthday. I rang ahead of our visit to ask if the chef could arrange a small birthday cake for my mother. We arrived slightly late and were greeted by such a warm welcome. When we went up for our meal, Chef Lorenzo greeted my mother personally and was so friendly. At the end of our delicious meal Sue, Javier and Julian brought out the cake which had a personal message iced in chocolate. The staff then sang happy birthday.
My mother was over the moon and we were all so impressed with the service we received. My mother really enjoyed her birthday meal and she will have memories to treasure. Thank you to everyone for making my mother's birthday so special.
Really enjoyed a 3 course meal in the Country Kitchen today, met friends there who were also very impressed, the service and quality of the meal was excellent, would highly recommend.
Excellent service, great atmosphere and good food. Would recommend it for a family celebration. Staff very pleasant and welcoming to a large party that had a variety of age groups attending.
I just wanted to thank you and your staff for the excellent service and hospitality you gave us and our guests on Saturday lunchtime in the Country Kitchen. The food was also excellent and everyone thoroughly enjoyed both the venue and the location. Once again many thanks for making my wife's 60th birthday celebrations something to remember.
Lovely carvery food, decent wine and great service. The puddings were also yummy (we had seconds).
Lovely food, delicately presented with friendly staff in a delightful setting. Would 100% recommend!
We had a three course carvery dinner and it was delicious! The choice of starters and desserts was great, it was lovely. We also had breakfast the following day and there was so much to choose from. I was really glad to see that they were also promoting and using local produce!
Moor Hall Hotel was a fabulous location for a birthday celebration. The staff were extremely friendly and attentive, and the food was excellent too. it made for a very pleasant experience, and we would love to return in the future. I would definitely recommend Moor Hall to anyone looking for somewhere for a memorable meal out, whatever the occasion, You won't be disappointed!
We were bought a voucher for Christmas last year. The staff were friendly and approachable. The variety of food choices was excellent. All the food we ate was of an exceptional standard and there was plenty of it. In fact we were both full up by the end of the meal. We are certainly grateful for the voucher because not only did we thoroughly enjoy the experience but we will be returning soon to sample more.
"Yet again my wife and I celebrated a birthday lunch at this really excellent restaurant. The ambiance is spot on and the food choices are brilliant, my personal favourite is the cold table for the starters, really mouth watering. Again our chef was in top form with his chattering banter whilst serving the carvery meats. Hot or cold puddings are to die for. And what I like is there is always someone you can have a natter to, or not as you please."
"We were celebrating our friends 65th birthday and went for dinner. They were very impressed with the food, service and friendliness of the staff. The hor d'oeurves are plentiful, choice of 3 meats carvery and good selection of desserts and cheeses - what more do you need!!!"
I dined here to celebrate my sister's Distinction in her Masters. We had a lovely family meal. The waitresses were so friendly and accommodating, especially as my niece and nephew were rather shall we say excited. They catered for me as a vegetarian, with nothing being too much trouble. The food was hot, yummy and such good value. We will definitely be back!
Dining - The Oak Room
As a midweek treat we had the pleasure of a beautiful 3 course dinner in the Oak Room at Moor Hall Hotel. The room setting is oaked panelled and gives a warm inviting feel. The food was perfect and we just about managed to eat all 3, staff were attentive and pleasant and I am eager to return in the near future. I would have no hesitation in recommending this charming hotel and its restaurant to family and friends!
Another fantastic anniversary meal in The Oak Room. That's 19years in a row they haven't let us down, with either food quality or service. Already booked for next year.
Booking my own Mother’s Day treat could be perceived as a bit sad, but don’t feel sorry for me because what a great day I had with my family dining at The Oak Restaurant. All the staff we encountered on the dat, could not do enough for us, but I do have to give a special mention to Mille our waiter and Pedro who kept my husband entertained. We had a delightful day that was finished off relaxing in the beautiful bar area. I would strongly recommend spending any special days or occasions at Moor Hall Hotel & Spa, they know how to treat guests and make you feel special.
Enjoyed a Sunday Lunch recently in this elegant dining room. Delicious food served by attentive waiters and waitresses. Food quality was high and good choices on menu. It’s a lovely venue to enjoy a leisurely Sunday lunch on a miserable Sunday afternoon. Can't wait to come back!
We recently celebrated our son's first and daughter's wedding anniversary with a dinner in the oak room. It was a very memorable occasion . They had come down from London and were very impressed with the choice of menu and taste of every dish that was tried. Our compliments to the chef! Keep up the good work.
Thank you very much. Hope to see you soon.
Our lunch was wonderful thank you we were so delighted with everything, food was gorgeous, waiters were superb and it was nice surrounding as well.
We had a very good evening thank you. The staff could not be faulted on their excellent customer service.
Eight members of the family went for Sunday Lunch in the Oak Restaurant. The meals were excellent, of a high standard and presentation superb. The staff are extremely friendly and were very efficient.
It is rare today that a restaurant goes way beyond your expectations. Lunch at Moor Hall did.
If you want a great meal in lovely surroundings pay them a visit and you’ll be impressed as we were.
Beautiful food, beautifully presented. Something for meat lovers, fish lovers and also game. The desserts too are sublime. Serving staff are very attentive. It is a wonderful experience.
Lunch was superb. Everyone enjoyed themselves.
Excellent food and service in a gorgeous elegant room.
Me and my partner came here for my birthday meal, great service and lovely staff I would recommend this place to anyone.
Thank you for making my father in laws 70th birthday meal so fantastic! We were in The Oak Room - the food, service and ambience were out of this world! Thank you!
Seriously good food that I would highly recommend!
Fantastic food and amazing service, this is by far the best restaurant within the Sutton Coldfield area. The food is fresh, seasonal and cooked to perfection without being messed around with. Ambience is brilliant and I will be back many, many times.
The Oak Room is almost indescribably good. The menu was superb, the actual food wonderful and the icing on the cake was the service.
The Oak Room is somewhere special. Classically furnished with professional staff and an excellent menu, The Oak Room is the perfect setting for a meal and the perfect way to spend an evening in this most perfect of hotels!
Private Dining/Celebrations
What a fantastic day we’ve just had at Moor Hall to celebrate my husbands birthday celebration. The food was plentiful and delicious and the service kind, considerate and attentive. Could not have been better looked after from planning to plate! Thank you!!
A massive thank you to Sam Goss and his team. We had a wonderful experience at the Country Kitchen Carvery. The family was celebrating my Mother’s 80th birthday. The staff couldn’t have been more attentive, the service was excellent and the choice and quality of the food was outstanding. The hotel even baked my mum a fabulous birthday cake. I wouldn’t hesitate to recommend Moor Hall Hotel for a special family occasion.
Visited for my parents 50th wedding anniversary meal. Couldn't fault the experience... The hotel, food and staff were all great and we had a fantastic time!
Today we celebrated my Mother's birthday. Everything about today was perfect. Location, wonderful, food, superb. The service team were just brilliant and really kind. I didn't catch his name, but the man who was serving, with a foreign accent is a real gem. Such a nice guy! Thank you for such a memorable day.
We recently held a family dinner party at Moor Hall Hotel celebrating my mother in law’s 70th Birthday. The venue was superb, great atmosphere and the staff really made us feel welcome and went the extra mile to make it a great evening. A great venue for any occasion I would definitely recommend Moor Hall Hotel.
Chose this venue for our anniversary,having visited in December 2016 and was so impressed with the service and the food that I booked for our 60th anniversary,along with the family.Really couldn't fault the service we received,nor the food,very very good all round!
Food was excellent. Room was clean,warm ready for our arrival have special extra touches. Staff were very attentive, organised and friendly. Worth every penny thank you moor hall especially Luke who looked after us. We will be back.
The room looked beautiful, decorated with cascades of fairy lights and the tables were not too close together. I couldn't fault the service at all, they were cheerful, friendly and attentive. Well done.
I recently visited Moor Hall for my Grandma's 80th birthday meal. We were seated in the main restaurant in the large windowed area as our group was 10 people. We were greeted warmly by the headwaiter and had our coats collected. The restaurant has a smart dress code where trousers/chinos are a must for men. Wine and drinks were sorted promptly and our pre-ordered meals arrived at a comfortable pace giving plenty of time for conversation breaks. The standard of the food was incredibly high, portion sizes are generous and requests for extra gravy and sauces were handled without second thought. Overall I had a wonderful afternoon at Moor Hall and would certainly visit again.
I would like thank Daniel and the staff in the Country Kitchen for looking after us yesterday at my parents' Diamond wedding aniversary celebration. The room was perfectly set for 30 and nothing was too much trouble; Daniel and the staff certainly looked after our every need perfectly. Obviously the food was at its usual perfection, so thanks to the Chef.
I want to thank you all for helping make my Mother's 80th Birthday celebration a real success. You have been so helpful. Please pass on my thanks to the reception staff on Saturday and Sunday as my group arrived. Can you also pass on my thanks to the Restaurant Manager (Javier) and his team. They were so professional, very well organised and they helped make the evening truly memorable. The food was superb and so well presented. In summary my Mother said "it was the best Birthday ever" and we all agreed.
My wife and I would like to thank yourself and staff at Moor Hall for once again providing us with a lovely meal and evening. We were of course able to convey them personally to the dining room staff on the evening but we do appreciate there are also a lot of others, including yourselves, behind the scenes who also contribute to the occasion so please convey our thanks to you all.
Thank you and the staff for helping to make our annual reunion such an experience. We all enjoyed ourselves, and the meal on Saturday evening was excellent - please pass our thanks to all concerned.
Thank you so much for organising another superb meal at Moor Hall on Monday. Arrangements, overseen by Jamie, were spot on and the meal was wonderful.  
I would also like to say that your staff surpassed themselves at our recent Golden Wedding Anniversary lunch! We had a wonderful meal and the service was excellent. Please convey our thanks to them. We had a wonderful day at you truly lovely hotel. It will be a lasting memory of our special day. X Jackie
Thank you for a wonderful night at my Mom's 70th on 26th August in the Bracebridge Room. The food was super and the staff could not do any more, they were lovely.
Just a quick note to say how much we all really enjoyed the meal on Saturday, the food was excellent, the staff were great, polite, very helpful and extremely patient with us……….. My parents were delighted with how it went, so thank you – if they make it to 70 years married, we will be back! I would also like to say that we thoroughly enjoyed staying at the hotel, it was very comfortable, we used the spa, breakfast was great and although you were extremely busy that weekend, we could always find someone to help if we needed it. Thanks again.
I would like to thank you for a wonderful night had by one and all who attended. The room, meal and service was exceptional, especially the attention to detail. We couldn't have asked for anything more. Would you please thank your staff for making it a wonderful night. Also thank the kind gent. that travelled out to pick up some cigarettes for one of our members. That was certainly more than the service we expected. We will have no hesitation in arranging another event in the near future. Yours sincerely. Clive Jones
We would just like to say thank you very much for organising everything for out 50th celebration. We throughly enjoyed our couple of days at Moor Hall Hotel and all the staff were so kind and helpful. Our meal in the Longmoor Room was a delight for everyone. The food was delicious, the staff who helped went out of their way not to rush us in anyway and make our day memorable and special. Moor Hall is a truly as welcoming and special as it was when we first discovered it all those years ago.
Thank you for all your help and patience and very successful coordination of everything for our Golden Wedding Anniversary lunch last Saturday. Please will you convey our thanks to all your staff for all their help and kindness with an extra special thank you to Javier who managed everything superbly. We would recommend Moor Hall any time.
Went here for a weekend to celebrate our friend's golden wedding anniversary. The hotel was set in huge grounds and surrounded by a golf course. It was sumptuous. The staff were just terrific. Our room was magnificent: everything you could every need. The special lunch was terrific and the staff did our friends proud. There were 2 functions going on at the same time and yet we felt we were the only ones. Well done the Moor Hall hotel. For that special occasion I don't think there is anywhere better in the Birmingham area.
We hired the Bracebridge room to celebrate the 100th Birthday of our Mother. everything about the day was fantastic, the room itself was just the right size, the table setting was wonderful. as was the food. Jamie and his team provided excellent service during the meal
Please pass on our thanks and appreciation to all of your staff who worked tirelessly on Friday - we will not hesitate to recommend Moor Hall. It's nearly ten years since we were married and had our reception in the Charter Suite and the happy memories from that wonderful day have now some incredible memories from Friday night to go with them.
I would like to thank you for arranging our celebration on Sunday. The day was perfect and went off without a hitch. The room was ideal for the size of our party (22) and Pedro and his staff looked after us really well, we felt we were not under any pressure and were able to have a most enjoyable and leisurely afternnoon. The meal was super, thanks to the chef who also arranged the alternative soup. Will you please thank Pedro and his staff for their efficient attention which made it a great day.
Many thanks to your hotel, staff, chefs and special events team for a wonderful day that all our guests and we enjoyed, the service, food and your events team was exceptional. We look forward to visiting your hotel in the near future.
We booked this hotel following a cancelled venue and we are so glad we did!
The room and table were dressed to perfection and the excellent menu was served by the dedicated service staff. When we arrived we noticed that was a overhead projector and within a few moments one of the team connected my computer (memories of the last 50 Years) to enhance my presentation. After a very successful day the guests wound down in the Ladywood Room which had been reserved for our party prior to departing. If you are planning a Wedding, Anniversary or Special Event you should consider this venue as your first choice
We would like to thank you, the Chef and everyone in the Oak Room for a fabulous evening on Saturday to celebrate my mother-in-laws 80th birthday. Everyone thoroughly enjoyed the evening. The meals were lovely and the guests that stayed were very comfortable in their rooms. Many thanks again to all those involved.
I just wanted to say thank you to you and the staff at Moor Hall who made afternoon tea on my birthday such an enjoyable one. Around 30 of my family and friends joined in for plenty of fresh sandwiches and cakes last month. Everyone had a great time and it was relaxed and friendly.
I just wanted to say thank you to the team at Moor Hall for our 40th wedding anniversary celebration. The food was lovely and the staff very attentive. It was a very pleasant experience for us and our guests. Again many thanks for making this day so special.
I wanted to say a big thank you to you and your staff. Pedro and Miles were very helpful and displayed high level of customer service. Everyone commented on the quality of food and its presentation. Thank you
It was marvellous, everybody hasn't stopped raving about the whole thing. I had some jitters earlier on in the week overthinking it all, but on the evening it was extremely good! The room was lovely, the food was great and the dance floor was heaving. It was stunning, thank you!
We were so pleased with last night. Jamie and all of the staff couldn’t have been more helpful and many of our guests commented on how good they were.The food was excellent and plenty of it!
It was a real success, enjoyed by all.  The venue, the service and the food were absolutely splendid. Please extend our thanks to your staff, who were extremely helpful and professional.
My wife and myself celebrated our 50th Wedding Anniversary with a party in the Longmoor room last Saturday evening. The evening was a great success.
Lunch was brilliant, day went very well. The family were very well looked after by the staff.
I would like to express my thanks to you and your staff for a very happy and successful lunch in your Wyndley room today. The fare and service was of a very high standard and I received many positive comments from those present
Everyone enjoyed the party yesterday and the guys who looked after us were brilliant! I'll be recommending Moor Hall to friends and would love to visit again soon.
Please thank the staff at Moor Hall for looking after us so well last night and help make our reunion such an enjoyable occasion.
I just wanted to say a massive thankyou for all your help and hard work leading up to our anniversary party on Sunday 8th Nov. The evening was a massive success and thoroughly enjoyed by everyone. The staff worked incredibly hard and nothing was too much trouble. The room looked beautiful and the evening went smoothly from start to finish. I've had so many comments from staff how delicious the food was, it was served promptly and arrived to the table hot (which sadly doesn't always happen).
We wouldn't hesitate to book the hotel again for any of our future events and I can't recommend you highly enough. Once again thank you.
We had a really fantastic evening on Saturday 31st (Valeries 60th Birthday), my Mom was very surprised and really enjoyed it. We felt really well looked after, our serving staff were so friendly and helpful on the night. I will definitely look at Moor Hall again for future events, high praise to all the staff.
My moms 88th birthday tea on Sunday was excellent. She loved the whole experience and we were again treated to excellent food and service!
The afternoon was lovely, the staff were very attentive and kind and my daughter really enjoyed it. Thank you for making her 40th birthday so special.

Lunch was wonderful, everybody commented on how wonderful the service was too
I wanted to thank you for making all the arrangements for the very successful tea party at Moor Hall on Saturday. All the guests said how much they had enjoyed the occasion and commented on the friendliness and professional service from the staff. We were very impressed by the food provided and please would you also pass on our thanks to Belinda for all her efforts on our behalf.
Brilliant, absolutely brilliant, it was all lovely!
Really enjoyable time, it was lovely, everything was great! All enjoyed themselves. Were really pleased with all your help. Very Memorable!
I would like to thank all the staff for the excellent service we received on my 80th birthday.
I would like to thank all of the staff that were involved in making my Mum and dad's 50th wedding anniversary better than I could have ever imagined. I can not recommend this hotel highly enough.
Thank you so much for all your help arranging my Mum's 80th Birthday Dinner. The room looked fabulous and the food was totally amazing. I am so pleased we chose Moor Hall and hopefully my family and I will have the chance to visit you again soon.
Everyone had a wonderful time with excellent service and delicious food too. We can't wait to do it all over again!
On sat 15th August my family and I held a surprise birthday meal for my wifes 65th birthday in The Oak Room. I would like to pass on my gratitude and thanks to all the staff. The room, service and meal were first class. All this made for a brilliant night.
We had booked the Ladywood Room for a pre-lunch gathering for 15, followed by lunch in the Country Kitchen and then back to the Ladywood Room. The staff could not have been more helpful and everything was exactly as we had asked for and expected. The lunch was well cooked and hot and catered well to the vegetarians among us. Thank you Moor Hall, you did us proud
“Thank you all for making our Golden Wedding Weekend such an enjoyable event. From our initial welcome at the Hall to our final departure nothing seemed to be too much trouble to ensure we had a memorable weekend. The food was delicious in the Oak Room and the Wyndley room.”
Our Prom was an excellent success and I am so proud of what we achieved on the night. Both students and staff praised it a lot. Overall I think Moor Hall helped me and my peers to achieve a great evening and celebration to remember.
“I just wanted to say a huge thank you for everything you did to make Don’s Birthday Dinner such a huge success. He had no idea what was going on and we managed to keep the secret right up until he walked into the Dining Room.
Everything was lovely and done as I had requested. Sally and Joanne took care of all the little details. The girls on Reception were very discreet on our arrival and our Room was amazing. Pedro and his staff attended to our every need and nothing was too much trouble and the meal was wonderful.
Thank you once again to you and everyone at Moor Hall for everything and for making my husbands 70th Birthday a very memorable and enjoyable occasion.”
The staff in the Country Kitchen were delightful and made my birthday a very special occasion.
Everything was brilliant - the staff were attentive and food was brilliant. Would recommend the hotel and will be back in the future
Everything was wonderful - I felt you made my birthday very special. We come back to Moor Hall as often as we can, I have celebrated a number of birthdays with you.
Meetings and Conferences
Moor Hall Hotel is a beautiful location. Professional Staff. Productive meeting followed by
excellent BBQ on outside terrace. Nothing is too much trouble, highly recommended.
We've used Moor Hall a couple of times this year for events in the large banqueting room and each time I've been impressed by how smoothly the venue has made it for us. We do a lot of events at various different venues and having helpful and attentive staff makes a real difference, Moor Hall could not do enough for us and remembered the small quirks from when we were there previously. The buffet was delightful and the biscuits that were served with our teas and coffee were a lovely treat.
A small meeting of ten people was handled beautifully. Great meeting facilities were provided with a discrete area for eating, the buffet was excellent and the service was great. The hotel itself is the right mix of traditional architecture with modern decor creating a warm atmosphere and welcome. I will definitely be using the hotel again
Beautiful hotel, stunning setting and lovely service. Attended my second business meeting here in two weeks this morning -- gorgeous breakfast -- thank you for making it such a pleasure to get up at 5.30am.
The event last week went extremely well and everything came together – Moor Hall was fantastic and couldn’t do enough to accommodate us, everyone was very impressed with the venue, food and level of service we received. Thank you for all hard work with what I know was a challenging schedule.
The whole event went well. The food and rooms were great. We will definitely be using Moor Hall again for future meetings!
Just a quick thank you for your help with another successful meeting in the Wentworth Room yesterday. All the arrangements were fine as always and once again the quality of the finger buffet was it's usual high standard and remarked upon by our delegates.
We were very impressed with both the facilities and the level of customer service we received last week. From booking through to clear up, the team was fantastic.
Everything was perfect and all staff were very helpful and excellent. This has become one of my favourite venues.
It was a pleasure to stay at the hotel and your staff were most efficient and professional.
All in all, very pleased we chose the Moor Hall. Cheers
Just wanted to say a big thank you to you and all of the hotel staff for our conference. It went really well the service was excellent as ever.
I have had numerous meetings at Moor Hall and have had a fabulous experience every time.
I have used the Moor Hall Hotel over 20 times this year for business events and have never failed to be impressed. This is a quality venue with great staff that have gone above and beyond to accommodate our requirements. I would not hesitate to recommend Moor Hall Hotel to anyone looking to hold their business event in an impressive venue with a great level of service.”
Just a quick note to thank you and Moor Hall for yet another really good meeting we had yesterday.The Wentworth was laid out and equipped absolutely as requested and the new chairs were noticed and very comfortable. The lunch buffet quality was of a high standard. However, in particular, I would like to mention the quality and helpfulness of all the staff we encountered both on the Tuesday evening and during the day yesterday. Every person we encountered was pleasant and helpful - it was a real pleasure to see staff with smiles on their faces! Once again, many thanks for all your help in organising this so smoothly for us - it really make it easy for me. All I have to do is to chair a meeting with 10 companies!
Special Events
Had a fabulous night out at Moor Hall at their Murder mystery night, the staff were so attentive and very helpful. The actors were brilliant and very funny, my whole party had a great night of fun and laughter and the meal was excellent.
I went here last night for the Great British Bump Off. (Was my birthday as well) really good night, the staff were friendly and polite. The actors and actresses put on a good performance!
What a gem of a place, we attended a Murder Mystery Night and stopped over, fab night was had by all, the food was excellent and the service received from the staff was first class. We will return- many thanks
“It is lovely to come back to Moor Hall again! The quality of service and food continues to be first class. We thoroughly enjoyed the Valentine’s Gala Night with excellent food and good music. We like the ‘family atmosphere’ of Moor Hall and The George in Lichfield - we know that we are always in ‘good hands’ when we come to the Midlands.”
We went to the Spa and it was lovely. The staff were polite and very helpful. The spa was adequate. We went at a quiet time so lots of room to swim in. The food in the bar was very good!
Lovely relaxing spa day today, feel totally refreshed thank you Moor Hall we will be back!
Very nice scenic location and grounds, great and incredibly friendly staff, very clean and well maintained, 5 star food! Hats off to the chefs! Room was a bit small, but well kept. Definately recommended!!!!
We chose the Sparkling Spa Sunday for 2 which included one treatment each, 3 course carvery, overnight stay and breakfast. Excellent value, lovely building, hotel and grounds.
I booked a spa stay over for my mum and me. The staff were very friendly and helpful. The hotel was in beautiful surroundings and our room was lovely as we could look out onto the gardens. We had booked a spa treatment and the staff are also very friendly. It was excellent value for money and the food in the restaurant was excellent. Will definitely stay again
Great spa break, loved it, great food, friendly staff - treatment perfect will definately be returning thanks for a lovely stay!
Excellent Spa day, everything was spot on, lovely staff/facilities/good & great location . Will definitely do again.
We came here as a party of 10 for a hen party and we all had an excellent day. As we arrived we were greeted with breakfast in our own private room. Then we went into the spa where the facilities were very clean and relaxing. We had lunch at 1.30 where again out party had our own room and the staff were extremely helpful. They provided us with a buffet and when the Hen advised she was vegetarian they bought out sandwiches made especially for her and could not do enough to help. We all then had a facial which was very good and all the therapists were lovely. All of us said we will definitely come again!
I am writing to express how much we enjoyed our spa break at Moor Hall Hotel this week. We have toured spas all over the country and without a doubt enjoyed the 3 days spent with you the most of all. Your motto is the answer is yes now what's the question and your staff really lived up to it! The hotel itself is beautiful, our rooms spacious and the most comfortable beds if any hotel we have ever slept in. The food was excellent, from the great breakfasts, super bar menu (your jenga chips are legend!), the Country Kitchen Carvery and the fine dining experience of The Oak Room. Your staff are a credit to you, helpful, courteous, professional, knowledgeable and friendly and you know how to add little touches to make a visitors stay memorable. Please pass on our thanks and congratulations to all your staff that helped make our break truly relaxing and memorable.
From the moment I stepped in to the spa and leisure club, I was made to feel very welcome and special. I booked three treatments - a manicure, pedicure and eyebrow shape. Laura who carried our these treatments for me was wonderful - again with excellent, friendly customer service. I will be returning as soon as possible and recommending the Moor Hall spa to friends, family and colleagues.
I went to Moor Hall for a spa day last year and ever since I have been every 2 months for a spa treatment! I pick a different treatment each time and i have always left Moor Hall feeling excited about which one i am going to chose next!
I have the majority of my spa treatments with Amie and she truly is a credit to the company! All the spa staff are friendly and a delight to talk to. I always highly recommend Moor Hall to anyone looking for spa days or the one off spa treatment.
I love everything about Moor Hall, I come for numerous spa days throughout the year.
Very relaxing, well explained, a really lovely treatment.
“Everything was fantastic, wouldn’t change it”
On the 10.11.18 we had our wedding reception at Moor Hall. Beautiful venue and the staff were amazing. The day couldn’t have been better. Luckily the rain held off to make our day even better. Thank you! Sarah and Tom
Most enjoyable stay we attended a wedding nothing was to much trouble the staff worked really hard food excellent!
WOW! where do I start! We couldn't of chose a better wedding venue than Moor Hall in October 2018. We really can't thank them enough for making it the most perfect incredible day ever!
Thank you so much for our perfect wedding yesterday. It was just amazing. Staff were brilliant especially Jamie who made our day.
Me and my husband geoff got married and decided to spend the next day at your spa, we became members and love going here to relax, the staff are friendly and excellent would recommend to everyone!
We booked Moor Hall for our wedding and the service we received from the initial meeting, menu tasting, subsequent meetings was fabulous, Sam Davies the coordinator was excellent. On the day the hotel did an amazing job and the master of ceremonies, Jamie went above and beyond to enjoy sure everything ran smoothly. I cant speak highly enough of the staff and venue as it made our special day perfect. Thank you so much, would highly recommend.
Fabulous venue. Attended a wedding there. Beautiful ceremony room. Fabulous food. Lots of places to chill out and relax. Friendly atmosphere. Highly recommended.
An absolutely fantastic venue! From the booking to the end of our wedding night, the staff were amazing, friendly, always smiling, nothing was too much trouble ..... Thank you so much for helping our day be fantastic and everything we ever thought it would be x
A special thank you to Sam and Jaime for everything they did for us xx we will be back for our 1 year anniversary. Thank you all xx
I just wanted to say a very belated huge thank you to you, Jamie and everyone at Moor Hall for making our wedding reception amazing on Sat 17th June.

It was baking hot, we were running late, photos etc, and the team there were flexible and helpful throughout. I was told the kitchen was sweltering so I've no idea how they managed to make such delicious food! The food was amazing!

Your staff were really friendly, one of the waiters even took my brother in law's dinner to him in his room because he had to take his child back to their room during the wedding breakfast.

Even at breakfast the next day your staff dealt with all of our guests who happened to want breakfast at the same time, and even squeezed me and Tom in to the main room even though it was full.

Our bridal suite was so lovely and we are hoping to return one day for an anniversary.

You were so helpful in the lead up to it and I'm so glad we picked Moor Hall. It's such a lovely venue and we had an amazing wedding day.
We got married here last week- the staff are fantastic and so helpful and the hotel itself created the perfect setting for our dream wedding. We are so happy that we chose to have Moor Hall as our wedding venue. Our guests response to the food was 'out of this world'. Also, we would like to acknowledge Lauren and Jamie who did an incredible job, both in the planning of our day and on the day itself. We look forward to visiting you again
My wedding took place in Moor Hall Hotel last April and I must say that they have done an impressive job in making a stunning reception for the occasion. They offered a big bridal suite and the facilities were perfect for photos. The food were served timely and tasted very good. Everything went as I wanted them to be and all the staff were helpful and friendly. I would like to commend Mr. Jamie Hall in his outstanding job in coordinating and being helpful to make the moment magical for me and my husband.
We have enjoyed the whole experience from arrival: our son’s marriage reception here at your lovely hotel - right through to checkout. Three unforgettable days - magical. Thank you, your staff and everyone involved. Truly wonderful.
My husband and I recently held our wedding day at Moor Hall and I can honestly say that all the staff, the venue and food were wonderful. When we first went to view the venue and the rooms, we were really impressed by the wedding packages and the staff and throughout the planning process, Joanne, the Events Coordinator made sure everything ran smoothly and was on hand to answer my (many and sometimes daily) questions! The team made the actual wedding day even more special, decorating the room beautifully and providing delicious food. They were able to cater to our guests’ dietary requirements too, and were helpful and accommodating to small changes we needed to make along the way. Most brides get a little stressed out by the planning process, and I wanted to know that the day would go to plan, however, the team at Moor Hall put my mind at rest, and Jamie (The Master of Ceremonies) explained everything to us throughout, and made sure nothing was forgotten. All our guests had a fantastic time, and commented on how brilliant the venue was and how helpful the staff were. Many of our guests booked rooms for the night and stayed for breakfast, which was lovely. Overall I couldn’t recommend Moor Hall enough, and I want to thank everyone, Jamie and Jo especially, for everything they did to give us a beautiful wedding day.
Moor Hall is a beautiful setting for a wedding both inside and out. We have just held our daughters wedding here on Easter Sunday and couldn't be more impressed. The service was outstanding from the hotel reception to the wedding coordinators, bar staff, waiting staff were all excellent. Food was lovely both for wedding breakfast and evening hog roast. Nothing was too much trouble. We stayed overnight and the room and morning breakfast was great. All the guests seem to of been of the same opinion. We would like to thank the hotel for making this day a very special occasion and would recommend this hotel to anyone.
Attended my friends wedding last night. was a brilliant night and the bride looked beautiful. The room and tables looked great and seriously thinking of having my wedding here.. The Staff were amazing. They really made us feel welcome and couldn't do enough for us all. We did notice a young member of staff called Zoe, who was very charming always had a smile on her face and so polite. she really helped me with my needs that I need helping with. overall fantastic..
This weekend we were treated to the wonderful service of Moor Hall Hotel and Spa at Samantha & Daniel's wedding. It was such a gorgeous day and was an absolute treat to spend it in the sunshine in the stunning grounds. The staff were all absolutely wonderful,especially Jamie Hall who is a credit to your team, very polite, professional and accommodating . Nothing was too much to ask for and everyone had such a great day. Thank you, we look forward to visiting you again :)
Came here for my brothers wedding reception. Spending two nights also. What an absolute magical experience. Great accommodation, beautiful hotel and setting. Fantastic staff!! Who made us all feel welcome and special! Food was a triumph, and so was breakfast. Food was fresh, hot and delicious!! I shall be highly recommending Moor Hall, and looking forward to visiting in the near future!
My daughter and new son in law held their wedding at Moor Hall Hotel. The staff were universally professional, and ensured that the event progressed smoothly. Individual needs of the guests were met. The meal was delicious, the surroundings beautiful and the weather was amazing. As a consequence we all had a wonderful time. I unreservedly recommend this wedding venue.
To all staff at Moor Hall, Since I got back to work this morning after Saturday’s wedding, I have been telling everyone what a marvellous time we all had and how wonderful your hotel and staff are. I then thought it was only fair to tell you all what a great job you did on Saturday. As the bride’s mother, I couldn’t be happier about how it all went. All the staff were very attentive, nothing was too much trouble. We were looked after really well. The organisation was excellent and everything moved along seamlessly. The food was excellent, everyone I spoke to said how much they had enjoyed it. You even managed the sunshine! I would definitely recommend your hotel to anyone looking for a wedding venue.Thank you again for making the day really special.
I would just like to thank you for a fantastic day for my daughter; everything was just perfect from the moment we walked in, right through to the breakfast the next morning. The venue and the food was absolutely amazing. Moor Hall is a fantastic venue and I would recommend it to anybody. You gave my daughter and son in law a day to remember, they had their dream wedding day.
Absolutely amazing place to get married. Had our wedding last week and it was the best day ever lovely staff and such an amazing venue - they make everything very special
We had a truly magical wedding and the hotel staff were absolutely amazing. So many people commented on how beautiful the grounds were and how nice the hotel staff were. It was fantastic - the best day ever!
I just want to say Myself Richard and all our guests had a wonderful day at Moorhall for our wedding on 31st July, Everything was beautifully done and the staff and grounds were all exceptional.
Just a quick email to say thank you so much to you, Jamie and all the team for a perfect wedding day! We had a fab time and wouldn't have changed anything Best wishes Caroline and Hugh Sprackman
We have finally caught our breath and are coming down off our wedding high. Please could you thank the team for our fantastic day. We just could not have had any better. Everything just flowed, the food was amazing, staff were fabulous. The room looked even better than I could have imagined. So sad it's over but we look forward to many more happy memories to share at "our hotel".
Had our wedding here on Thursday and cannot thank the staff enough, everything we wanted or needed was catered for and they couldnt do enough for us. A special thank you to Karl who bent over backwards and also Jamie who provided an outstanding service throughout the day. Also to Sally who helped organise the whole event. Fantastic day, beautiful weather, amazing food and now a place that will hold a special place in my heart forver. Thank you Moor Hall!
Thank you to all the staff who helped make my daughters wedding reception so memorable. The Charter suite was transformed to a most beautiful setting for the wedding breakfast. The food was excellent & service was prompt friendly & professional.
I have had many compliments regarding the wedding & the venue.
A special thank you to Sally our wedding co ordinanator for all your help.
Just a quick email to say thank for you all your help in the lead up to the wedding, it went absolutely perfectly and we had the most amazing day. I cannot praise the staff enough, food was fabulous and the whole day was beautiful! Best wishes Sophie
We were very fortunate to hold our wedding at Moor Hall on Valentine's Day. We could not have wished for a better day. Everything went perfectly. All of our family and friends have commented positively on the food, the service and the hotel staff. We would like to thank Jamie for his organisation and care throughout the day. He was brilliant. We've just returned from our honeymoon and reflecting back on the big day, it could not have been any better. Thank you to all of the members of staff that made our big day, exceptional. Thank you D & J!
I write to express my great satisfaction to everyone at Moor Hall who contributed to the wedding celebration of Anna, my daughter, and Richard.
The professionalism with which the event was arranged, organised and carried out was second to none and the courtesy extended by all by your staff was exemplary. And the event itself. The meals were professionally presented, well timed, courses quickly served and cleared, of extremely high quality and consistency and extremely tasty. The candlelit Charter Suite looked stunning, richly decorated, the background room and table lighting at just the right level. I could fault nothing. Everything I witnessed pleased me. I met a number of your staff but many I did not have the pleasure to meet. I want to thank them all.
We just wanted to say a massive thank you to you, to Jamie, and to everyone who made our wedding day at Moor Hall so special. The staff were absolutely wonderful, the food was superb and the room looked stunning!
What can I say the staff are attentive and excellent! Jessica and Daniel had their wedding here on the 21 November 2015, nothing was to much trouble, food excellent and the whole day was perfect. From booking in on Friday to leaving on Sunday nothing was missed, the room set up was perfect for the ceremony and the Charter Suite was fabulous for the meal. A true all round team if I could give 10 stars I would. Thank you all so much!
We had an absolutely wonderful reception and overnight stay at Moor Hall. Your hard work and Karl + team ensured our guests and ourselves had a memorable reception, food was amazing too! Thank you so much! One guest even sent an email praising your team as she'd throughly enjoyed herself at reception.
Thank you so much for your help, Moor Hall is definitely our 'go to' place for celebrations!
We woud like to compliment all the staff at the hotel for being very efficient and pleasant, making it a lovely day.
Just wanted to email to say thank you for everything you did for our wedding. Everything went so smoothly.
We recently held our wedding day at Moor Hall and we really cannot rate this venue highly enough. Every member of staff from the general manager, to the lovely waiting staff, were so helpful and pleasant. The food was just perfect and many of our guests commented on how good it was. The whole day was a dream come true, followed by the perfect party night!
Several guests said that it was the best wedding they had ever been to... Thank you so much to all staff at Moor Hall for helping to make it such a great success!
Wish we could do it all again!
We held our wedding at Moor Hall yesterday and I have to say that from start to finish the whole event was outstanding. I would recommend this hotel to anyone thinking of getting married. Well done, Moor Hall, for making me and my new bride totally happy!
Thank you to everyone involved in helping me make our day perfect, every single one of the guests said they couldn't fault the service in any way.
"The whole event was just fantastic. I would recommend this hotel to anybody thinking of getting married."
Got married 19th September at Moor Hall, Sally in the run up to our big day and Jamie making sure everthing was perfect from us getting married to the evening. Staff was so polite and friendly. Highly recommend. Food was brillant, the canapes, sit down meal and the buffet. Nothing was too much troble for anyone!!!! Thankyou too all who was involved in making our day perfect!! We will be back, thank you!!
We just wanted to email to say thank you for everything you did that enabled our wedding day to run smoothly. We had such a fantastic day and Moor Hall staff did a great job throughout the day.
Thank you for your help and support leading up to our big day! We had a great day and night and would like to thank Moor Hall for their part in this. We have received so many compliments about the room set up and food served.
We would like to give you and all the staff at Moor Hall a massive thank you for helping our day run so smoothly, we enjoyed every moment and it couldn't have gone any better for us.
Just would like you thank you and all the staff at Moor Hall for making our day so special, in particular yourself who made the build-up simple and planned the day perfectly and Andy who looked after us on the day was brilliant and made everything run very smoothly.
I just want to say a big thank you from myself and Pete who had our wedding on the 30th July. Everybody was very helpful and the room was set out beautifully, just how I imagined it. The food was excellent and was even better than when we tasted it.
Thank you for your help and attentiveness during the palnning stage of our wedding. We wanted to say Thank you for a wonderful day. The room looked beautiful and many of our guests were very complimentary about the food. You have an excellent team, which showed in how smoothly the day ran. You do attention to detail very well and we couldn't have been happier with the service we received. Moor Hall Hotel now holds wonderful memories for us - Thank you!
We would like to say thank you to you and all the staff for making our day go perfectly it was amazing and we loved every second of it. Thank you very much.
Thank you for helping us to organise our special day, it was truly magical and we would recommend Moor Hall to anyone.
We would like to say thank you to Sally and the Hotel staff for the excellent way in which you all looked after us. It was very successful and everyone was delighted with the whole day. Everyone was complimentary about the venue, the menu and the service received so do please pass on our grateful thanks to all concerned.
I felt the need to put pen to paper to let you know what a fabulous team you have working for you and what a fabulous day we had on our wedding day recently. Bar staff, catering staff, hotel staff, everyone we came into contact with before and on the day were faultless. Our wedding day was really brilliant! I would not change a thing with the way the day ran. Please give our thanks to everyone involved and I wish your business all the very best for the future.
We are so over the moon that we chose Moor Hall as a venue and would recommend it to anyone.
To Sally and all the staff at Moor Hall Hotel. We cannot thank you enough for making our wedding day extra special on 11th April 2015. All through the planning and from the time we arrived at the hotel on the day to the time we left, you were all supportive, helpful, friendly and made us feel welcomed. Everyone has commented how good the food was and how professional but friendly the service was. The Oak Room looked absolutely beautiful. We would certainly recommend Moor Hall for any celebration.
We would love to thank you for your help and support during these months. You did such an amazing job. And thank you for the beautiful frame. We had a great time and the staff were amazing.
My son & daughter in law held their wedding at Moor Hall , it was fantastic, all the staff were amazing, food was lovely & the grounds are fabulous for pictures. A lot of us stayed over & the rooms were well equipped, comfortable & well priced, the breakfast was brilliant!
We had our Xmas lunch at Moor Hall last Friday. It was absolutely great. From our greeting on arrival to leaving some hours later it could not have gone better. Food was excellent, not one complaint and that's hard to do with our party sometimes, staff could not have been more pleasant and helpful. Many thanks to you all for a really lovely day. Already been asked to book again.
For the second time in three years, we had a great time at the New Years dinner and dance. Food was fabulous, room was great and the breakfast was perfect.
Well done to all the staff at Moor Hall hotel.
Thank you for making our Christmas Day Dinner and New Years Eve celebrations so special this year. On both occasions the settings, food, entertainment and especially the excellent service and professionalism of the staff were a credit to your establishment!
We booked the Family Christmas meal for a large group of us which included 10 adults and 8 children. I can honestly say the day was faultless, the service was exemplary, the food was superb and most importantly it was completely stress free. If you have young children and grandchildren I can highly recommend this fabulous festive afternoon, you will not be disappointed.
Choose this hotel as have been many times for dinner and afternoon Tea, and we wanted something special for Christmas Day. Yes was expensive but well worth the money. We were in the oak room which was small but everyone was friendly in there. Food was excellent and the service was superb. Worth every penny would certain,y recommend it
From the very moment we walked into Moor Hall for Christmas Day Lunch we were greeted and treated like VIP's. In fact throughout the day I have never seen so many smiling faces from people having to work on Christmas day all wishing us happy Christmas and keen to help in any way they could.
A drink in the bar perusing the menu (no having to give your food choices weeks in advance here) was relaxing and gave us a chance to ask a few questions about some of the dishes all answered perfectly.
And then to the food. Excellent choice,excellent ingredients, perfectly cooked,portion size spot-on and presented with care and attention. Highlights were the smoked salmon which my wife said was truly special, the game terrine was terrific and the scallop St Jacques melted in the mouth along with its rich sauce. Of the main courses my turbot with samphire was truly stunning and the traditional turkey dinner was, I was told, so much better,so much more tastier with freshly cooked ingredients than those tired, dry plates you can often get put before you at Christmas.
Desserts, cheese, even the mince pies were of the highest standard. Wines too, (included in the price), were of a very good quality. We treated ourselves to a bottle of dessert wine, both reasonably priced and sumptuous.
The whole meal became an event in itself and made our Christmas very special. The service throughout was of the highest quality. Thank you to everyone who made it happen.
We stayed at Moor Hall for New Years Eve. Had a fantastic time! Room was lovely and very clean. The bathroom appeared new. Friendly, helpful staff. Breakfast New Years Day was hot an delicious. Again the staff in the Country Kitchen could not do enough to help. I would definitely recommend Moorhall Hotel and will be staying again!
New Years Eve was an excellent opportunity to enjoy the great food, the atmosphere and the very friendly and professional team that made the evenings celebrations such a pleasure.
We enjoyed a festive family celebration lunch on 21 December. The quality of the food and its presentation were excellent. The staff were attentive and helpful at all times.
Boxing Day dinner in the oak room, great food, great service!
We spent our Christmas Day there this year and last and the whole afternoon was amazing, we are a family of 10 including my mom 4 children their partners and our granddaughter and we all enjoyed it 100%, staff venue and the meal could not be beaten, thank you guys!
Had such a fab Xmas party the food was amazing highly recommend, we stayed the night, it was lovely!
Excellent afternoon tea & Christmas carols. Looking forward to next year!
Food was amazing. Really lovely Service , very friendly. All very professional and good fun waiters, well done!!!! Thank you.
We booked to have Sunday dinner with a visit from Santa and some entertainment. What a lovely experience this was. Lots of families all enjoying the festive food and activities. There was a great atmosphere, with a very relaxed feel. No rushing of the meal. Good service , the manager of the event, made sure all the guests were happy.
I certainly will be booking again, This will now be a family tradition to start our Christmas . Thank you , there must have been a lot of hard work involved.
In total, 170 of us ventured to this splendid venue which ticked all the boxes, the staff were great, very hospitable; the hotel itself was spacious and elegant inside offering views of beautiful grounds outside; it all made for a wonderful occasion and experience for everyone. We would certainly consider Moor Hall again in the future for similar events. We must give special mention to Jamie, our fabulous organiser!
We took a group of 22 'more mature' people to Moor Hall Hotel in Sutton Coldfield for Christmas lunch on 9th December. We have had some failures in the past at other establishments - not getting what we had been promised and not very good food - but Moor Hall was superb. We were seated at one large table and had a room to ourselves. The table was beautifully laid - the price included crackers and tea or coffee - the food was lovely and the staff looked after us wonderfully. Highly recommended.
Lunch was lovely, service was excellent.
Was very good, service and food was superb, overall everything was fine, please send us details for next year when you have them.
Our day was lovely. We all really enjoyed it. Food was excellent, and nothing was too much trouble for the staff. All being well we will be looking to book again for next Christmas
Food was good, service was excellent.
My family and I felt we had to write to thank and congratulate Moor Hall and all staff involved with the Christmas Day Luncheon. We all had a fantastic day, the meal was superb compliments to the Chefs.
It was lovely, we were well looked after, as usual, by the whole team. Yes very nice, couldn’t fault it.
Delightful, everything was wonderful.
On behalf of the Buxton family I would like to thank all concerned for making our Xmas dinner a most enjoyable occasion. The food was delightful and the serving staff very professional. This was our first venture in having Xmas lunch away from the home and it will most certainly not be our last.
Wonderful! Was all done perfectly and couldn’t fault anything, thank you also for the hard work!
Please pass on my ‘thanks’ to everyone involved in the arrangements for our Christmas function. We thoroughly enjoyed ourselves – the hospitality and surroundings were exceptional, the staff were very attentive.
Lovely food and great atmosphere.
Fabulous night best Christmas party we have had.
A big thank you to you and all your team for a wonderful Christmas lunch on the 9th December.
Everything was wonderful all had a great time.
Your staff were most attentive and helpful, and the food was of exceptional quality and delicious!
Congratulations to the whole team for a wonderful Christmas Day lunch in the Charter Suite – as one would expect, the food was cooked to perfection and was served by polite staff in a most unobtrusive way. From my point of view, nothing could have been done to make the afternoon better.
Christmas Day Lunch in The Oak Room at Moor Hall Hotel is an experience not to be missed. Impeccable service with food to delight everyone’s palate. Highly recommended with a relaxed atmosphere and elegant surroundings - what more could you ask for?
This was our 5th New Year's Evening party at Moor Hall with friends and once again, we had a great time. The staff made us feel welcome as usual and the food was excellent, especially for me with a special diet. The Chef has always gone that extra mile to make sure that I don’t feel I'm missing out on anything!
My family and I wanted to take the time to thank you all so much for making our Christmas Day really wonderful.
From the start, with Joanne and Michelle, booking the event was made easy and all the finer details were attended to which for an organised person like myself is important. The manager and staff on Christmas Eve kindly opened the room, which looked magnificent, to allow me to lay my place cards out - something I'm sure they could have done without! However, this allowed my family to arrive to our table of nineteen relaxed and organised.
The day ran smoothly, the service was great and the food was fantastic. Again Ryan and team did a wonderful job. The children loved seeing Santa, the personalised presents were clearly well thought out and were most generous.
As you might have gathered my family and I are good customers of your hotel and will continue to be so.
A job well done Moor Hall, congratulations!
Thank you to everyone at Moor Hall Hotel for a wonderful Christmas Dinner. We booked a private room for 10 people, partially to ensure our children did not bother other diners. The service food and room were excellent. The room was beautifully prepared; we were welcomed and served to a very high standard. Whilst all the staff were excellent we would like to say a big thank you to Connie in the bar who went out of her way to provide all our drinks in a friendly and efficient manner. Many thanks to Moor Hall Hotel for a faultless performance on a very busy Christmas weekend.
Terrace & Bar
Love relaxing in the lounge bar but today we found another cozy snug with an open fire overlooking the bar. Perfect!
Very good value, the staff are exceptional. Tables outside face the gold course, good for sitting in the evening sun.
The food was really good, the staff very friendly and helpful - one of the best experiences around Sutton Coldfield.
Very friendly staff who go the extra mile.
Afternoon Tea
My friend and I had a fabulous time having our afternoon tea ... early Christmas present. Sandwiches and cakes were absolutely beautiful and the service was second to none. Would recommend it to everyone. Thank you Moor Hall.
I and my friend had afternoon tea here today. Lovely atmosphere beautiful hotel and the staff are very friendly. The afternoon tea was lovely - will definitely visit again and next time have a spa treatment as well as the afternoon tea.
My friend and I came here yesterday for afternoon tea as it was a birthday present. The staff were very friendly and welcoming, nothing was too much trouble. We were made to feel very welcome and the setting was gorgeous. The food was delicious, will definitely return. I highly recommend this to anyone
Had a great afternoon with the wife. My wife and I enjoyed an excellent afternoon tea, she had the ladies version while I had the gentleman's option. The gentleman's option had a selection of sandwiches including pulled pork, Beer batter fish, Coronation chicken and smoked salmon. I had the option for steak also but declined that. All tasty, and exquisitely laid out. My wife had the vegetarian options which she enjoyed; gorgeously traditional finger sandwiches. The presentation of both was as thoroughly outstanding. Then the cakes, all the classics Chocolate Eclair, Cherry Bakewell, Custard Slice, Walnut Cake. We also had plain and fruit scones, with clotted cream and strawberry jam. In truth, we couldn't finish all the cakes and they packed them up in quaint cake boxes which we took home. My daughter who's 13 celebrated her birthday with her girl friends, they also enjoyed an afternoon tea in the main restaurant while my wife and I had our tea in another room. Leaving the girls to enjoy theirs. The Staff took care of everything and made it very special thanks to Angie and Georgia. They pull out all the stops and nothing was a problem. They arrange the tables, we had delivered some balloons and they were elegantly set. They made them fruit cocktails in champagne flutes. The kids had lots of fun, having all dressed for the occasion.
On Friday 7th April my family and I celebrated the 70th wedding anniversary of our grandparents by enjoying Afternoon Tea at your hotel. The afternoon was an absolute success. The afternoon tea was delicious and the service was impeccable. I would like to thank you for a wonderful afternoon and look forward to future celebrations at your hotel.
Not for the first time, we had a great experience for afternoon tea. All of the staff have a smile on their face and make you feel important, without actually over imposing themselves and becoming annoying. Angie, our host, was brilliant and I would highly recommend this place for afternoon tea!
As a birthday gift to my friend we came to Moor Hall for afternoon tea. We sat in the beautiful settings of the Oak Room. We were by the window so had a lovely view of the grounds. We were served by Angie. She couldn't do enough for us. She was lovely, smiley & easy to talk to. She is clearly an excellent member of staff. We could hear her chatting away to a couple next to us. She was fab! Food was lovely & fresh & topped up when we asked for more sandwiches. We had such a lovely afternoon we cant wait to return again.
Lovely location for afternoon tea. We were greeted by a friendly receptionist who directed us to the lounge for tea, but weren't sure on arrival where to sit due to lack of staff. However, once seated it was a nice level of service - once we had everything, we were left to ourselves. Gorgeous little walk beside the golf course afterwards. Food very pleasant; we've had more generous afternoon teas for the price, but there was enough that we felt replete while there were still a couple of little cakes left: for these we were provided with a box to take them with us. Plenty of space in the lounge despite it being a bank holiday.
Had Afternoon Tea today and it was absolutely fantastic. The staff were so helpful and really looked after us. Highly recommended and would definitely book again
Very nice surroundings and lovely food, I would definitely return.
I had a lovely afternoon tea here are a birthday celebration with my mum yesterday. A lovely range of sandwiches and the cakes were fresh and tasty.
The food and service were excellent
The delicious sandwiches and cakes made for a great afternoon
Dining - Sunday Lunch
The perfect Sunday lunch treat, unrushed and really friendly efficient service - the Oak Room has become a favourite venue.
My husbands 70th Birthday Sunday Lunch 9th August was fantastic. 16 family & friends enjoyed fabulous food , excellent service & a wonderful experience. Pre lunch drinks on the terrace the sun was shining we all sat enjoying the fabulous views. Moor Hall did us proud & made a fabulous Birthday lunch one to remember. Thank You .
Once again the food was excellent. The staff are always so friendly and efficient - they always make you feel very special.
We had a three course carvery lunch and it was delicious!
The staff were friendly and approachable and the variety of food choices was excellent. All the food we ate was of an exceptional standard and there was plenty of it, In fact we were both full up by the end of the meal. We thoroughly enjoyed the experience and we will be returning soon to sample more.
Our Sunday lunch with friends was absolutely lovely. We had a superb meal and all of our party left happy.
Funeral Receptions
To all at Moor Hall who were involved in my mother’s celebration of life a big thank you! Everything was perfect. The Ladywood room, the service, the afternoon tea was exceptional. My mother would have loved it! Thank you for your care and attention.
I want to thank you and your team for all your help in making my wife’s funeral reception such a great success. It was all handled sensitively and the duty managers were great; we had a lot of compliments from those attending.
I would just like to say a big thank you for yesterday. The food was great and many of our guests commented on how tasty it was. The staff who looked after us were very attentive and as a result I think some of the people who attended took information to book their own celebrations with you. The fine weather allowed us to sit outside and enjoy the surroundings with the view across the golf course, and contributed to make it a very special day.
Please pass on my thanks to Joanne, Karl and other staff for providing an excellent reception for us on Wednesday in the Ladywood Room. Everything went extremely well on the day, and the Moor Hall Hotel provided a perfect end to the occasion. Special thanks to Karl for looking after us so well.
I wanted to write to thank you & all the staff at the hotel for making Moms funeral reception such a special day. Everything went perfectly from the moment we arrived at the hotel & nothing was too much trouble for the staff who were professional & friendly. Everyone commented on how delicious the buffet was so please pass on my thanks to the chef. It was a great relief to know everything was being taken care of & I didn't have to worry! Thank you.
I wish to thank you and the team for the excellent way in which our funeral reception was organised and conducted yesterday afternoon. Special thanks to the kitchen team for their buffet selection and to the bar staff who were most attentive.
Hen Parties
I'm writing to say thank you for making my sister's hen party run so smoothly at the weekend. Everyone commented on how nice all the facilities were, particularly the spa. Most of all, however, all the staff were fantastic and ensured everything went to plan (no mean feat with so many of us attending). Please could you pass on our thanks to them all.
The hen party was fantastic, food was perfect, staff were friendly couldn’t fault it. Thank you
The prom you organised for us was excellent. Your staff were highly efficient and ensured that an enjoyable night was had by all. Please pass our thanks onto the staff who working on that evening. I can't fault a thing!
Ascot Ladies' Day
Excellent. So much food – over zealous with the cream cakes. Everything perfect. Will return next year.
Wonderful time. Staff fantastic. Food excellent. The only complaint was the sea bass wasn’t served with vegetables; asked for vegetables and they were served very quickly.
Absolutely superb. The price is a little steep. No vegetables served with the sea bass - had to order vegetables. Everything else was perfect.
We had the most amazing day celebrating ladies day at Moor Hall, the attention to detail was perfect. Whilst the food was delicious I must also make a special mention regarding the exceptional service... Sam and the team were just outstanding, we're already looking at what we can book up for next.
Wonderful. Will be returning next year with a bigger party. Couldn’t fault the day.
Lovely food, Excellent staff. Can’t fault the day. Everyone had an amazing time. Suggested - a drink on arrival would be nice. A raffle would raise more money for the charity. Will be returning.
Food excellent – chicken was cooked to perfection. Staff were amazing. Worth every penny. Will be back next year.
Excellent - everything perfect - please pass on comments to all Moor Hall staff.
Standard of food very good. Organisation and staff excellent. Thoroughly enjoyed the day and we will all be returning next year with more friends.
We all really enjoyed the day. The food and the atmosphere were fab. We feel the price is now as high as we would be prepared to pay. The forthcoming events have also risen in price every year and are now overpriced.
Excellent. Didn’t like position in room of table but thoroughly enjoyed the day. Too many cakes! Will be back again, next year.
Excellent. Food was superb. Will be back next year.
Food excellent but no vegetables served with the sea bass. The vegetables were served after we had finished the course – should have been served on the plate? Cakes were plentiful and boxed to take home - lovely touch. Staff - excellent. Really lovely day and everyone will be back next year.
Food excellent. Ambience and staff fantastic. Cakes amazing – boxed to take home. Cheese should have been served with chutney not damson jam?
Excellent. Loved the cakes stand on the table. Will be back next year.
Everything was lovely. Staff charming. Loved the cake stands and cake boxes to take home. Cannot criticise anything at all. Will be back next year.
Lovely day. Food and staff excellent. Loved the cakes and the cake boxes to take home.
Wonderful day. Over generous with the cakes. Took a big box home! Very enjoyable.
Lovely, relaxing day. Too much food! Too many cakes!
Thoroughly enjoyed the day. Will be back next year.